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General Information / Frequently Asked Questions
- Patient services
- Appointments and office hours
- Office visits
- How often should I have my eyes checked?
- What do I do if I have an urgent problem?
- Fees and Insurance
- Vision Plans
- Where are your offices located?
- Where can I get a map and/or directions to your offices?
- Still have questions?
Patient Services
Eye Associates provides comprehensive eye care. This
includes medical treatment and surgical procedures; we specialize in the latest
techniques in laser treatments and cataract microsurgery with lens implants. If you
need a change in glasses, you will be given a prescription. For your convenience we
have an Optical Shop in our facility to meet all of your eyewear needs. If you desire contact
lenses, please request a contact lens fitting evaluation.
Our goal is to provide high quality care at a reasonable cost without sacrificing
the ideals of practicing good medicine to result in a healthier, satisfied patient.
In accomplishing this goal, we will treat each patient as an individual,
balancing the patient's diagnosis with affordable treatment.
Appointments and Office Hours
Our offices are open Monday through Friday from 8:00AM to 5:00PM. To make an appointment,
please call 239-936-7685 for our Fort Myers office or 239-593-7747 for our Naples office
and our friendly associate will be glad to assist you. Please tell our associate exactly why
you wish to see the doctor to facilitate schedule the correct amount of time for your appointment
and the proper nursing or technical care that you may need.
As a courtesy to other patients and staff, please call the office as soon as possible if
you are unable to keep your appointment, or are going to be late.
Office Visits
On your first office visit please bring your glasses and a list of the medications
you may be taking, including the dosages. You will be asked to complete a medical
history and information form.
A complete eye exam takes 60 to 90 minutes and includes a vision acuity test, refraction
(examination for glasses), a glaucoma test, and diagnostic testing if necessary. We will
dilate your pupils to allow the doctor to see inside of the eyes to examine the optic nerve,
macula, retina and the overall health of your eyes. These drops may cause temporary blurry vision
(especially for reading) and sensitivity to bright light, which may make it
uncomfortable to drive. You may wish to have someone drive you.
How often should I have my eyes checked?
We recommend that healthy adults over 40 years of age have a check-up every 2 to 3 years.
Those over 60 years of age should have a check-up every 1 to 2 years.
What do I do if I have an urgent problem?
If you have an urgent problem, call the listed number at any time. Either recorded
instructions will be given or the answering service will contact the doctor.
To see the doctor without an appointment, call the office and explain the problem. We
will do our best to help you as quickly as possible.
Fees and Insurance
Charges for office visits and surgery are determined by the complexity of the procedure and
diagnostic testing performed.
For those patients who have insurance requiring co-pay, including the Medicare 20%
approved amount and deductibles, the co-pay and/or deductible amounts are due the day of the
service. Please have your insurance card and a picture ID with you when you come in for
you appointment.
We accept most insurances and our office will be happy to file for office visits
and surgical procedures.
Vision Plans
Our offices accept certain vision plans. Please call us at 239-936-7685 for more information.
Where are your offices located?
We have offices in Fort Myers and Naples. For more information on
each of these offices, please visit our Locations
section.
Where can I get a map and/or directions to your offices?
A map and directions to our office are available in the Locations
section of our website. Just click the link under the address of the office you want directions
to, then click on "directions". The system will
provide you with directions directly from your home to our office.
Still have questions?
If you have a question that has not been answered on our website, please feel free to
call the office or contact us via email. Click here
for phone numbers and other contact information.
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